SHIPPING POLICY

This shipping policy goes over the terms and conditions of fulfillment and shipping procedures used by HydroJug. 

Shipping begins once the order has been fulfilled and handed off to the shipping agent (USPS, UPS). Once the order has been handed off HydroJug claims no liability for lost, stolen, or damaged orders. If the order is returned due to an insufficient address HydroJug will refund the order with the cost of shipping subtracted. 

Shipping does not begin until the order is fulfilled and has been received by the shipping agent. Typically, HydroJug will fulfill an order within 24 business hours of the order being placed. During big sales events, and holidays please expect 5-10 business days for fulfillment.